Terms of Service
Terms of Service
Welcome to Sunnià, creator of handcrafted tote bags, aprons, and cushion covers inspired by Corsica. By purchasing from us, you agree to the following terms and conditions. We recommend that you read them carefully before placing an order.
1. Orders
Sunnià tote bags, aprons, and cushion covers are handcrafted in Corsica. Each design is carefully crafted, either by me or in collaboration with a partner workshop for certain pieces from the "Les Ateliers de Sunnià" collection, which specializes in the art of punch needle.
All designs are based on my own designs, ensuring the brand's unique identity. Due to the handmade nature of the product, slight variations may exist from the photos shown on the website.
We reserve the right to refuse an order in the event of a stock error, incomplete information or suspicion of fraud.
2. Price and Payment
Prices are listed in euros (€) and include all applicable taxes. Payment is due immediately upon order confirmation. We accept secure credit card payments and other payment methods offered on our website.
3. Delivery
Orders are shipped within 3 to 5 business days after payment confirmation. Delivery times may vary depending on the destination and carrier.
Shipping costs: Shipping costs are calculated when you finalize your order.
We are not responsible for delivery delays due to events beyond our control (customs, strikes, weather conditions, etc.).
4. Return Policy
Our tote bags, aprons, and cushion covers are handmade creations. Due to the nature of our products, we do not accept returns, exchanges, or refunds.
Damaged or defective products
If your order arrives damaged or has a manufacturing defect, contact us within 7 days of receipt, attaching supporting photos. We will assess the situation and find a suitable solution.
5. Intellectual Property
All content on the site (photos, text, designs) as well as the models of tote bags, aprons, and cushion covers are the property of Sunnià. Any reproduction, modification, or use for commercial purposes without prior authorization is strictly prohibited.
6. Protection of Personal Data
The information collected during your order is used solely for processing it. Your data is neither sold nor shared with third parties, except as part of processing your order (delivery, payment).
7. Applicable Law
These terms of service are governed by French law. In the event of a dispute, an amicable solution will be preferred before any legal action.
8. Contact
For any questions, you can contact us at the following address: sunnia.shop@gmail.com